FAQ
About the jewellery
What is moissanite?
Moissanite is a lab-created gemstone prized for its brilliance and fire. It's one of the most light-reflective stones in the world — it actually disperses more light than a diamond, which is what gives it that unmistakable sparkle, at a fraction of the cost.
Is moissanite a diamond?
No — and we'd never claim it is. Moissanite is its own gemstone. It looks remarkably like a diamond and passes most standard diamond testers, but it's a distinct stone with its own beauty. We think honesty is part of the luxury.
Will it pass a diamond tester?
Yes. Our moissanite passes standard diamond testers. (A dedicated moissanite tester can tell the difference — but to the eye, and to most testers, it reads as a diamond.)
Do your pieces come with certification?
Yes — every moissanite piece includes a GRA certificate. (The exception is our Bloom pendants, which feature natural carnelian or mother-of-pearl rather than moissanite.)
What are your pieces made of?
A solid 925 sterling silver base, finished in 18K gold or 18K white gold depending on the style. Every piece is nickel- and lead-free, so it's gentle on sensitive skin.
Will the gold finish wear off?
Our gold finish is plated over solid sterling silver. With everyday care it stays beautiful for a long time, but like all plated jewellery the finish can gradually wear with heavy friction, moisture, and chemicals. Take it off before showering, swimming, exercising, or applying perfume and lotion, and store it dry.
How do I care for my jewellery?
Remove it before showering, swimming, working out, or applying perfume and lotion. Wipe it gently with the MOHRA care cloth included with every order, and store it somewhere dry. A little care keeps the sparkle — and the finish — lasting.
Sizing
How do I find my ring size?
Wrap a strip of paper around the base of your finger, mark where it overlaps, and measure the length in millimetres — then match it to a standard ring-size chart. Our rings are available in sizes 6, 7, and 8. If you're between sizes or unsure, email us at hello@shopmohra.com.
What if my size sells out?
Email hello@shopmohra.com and we'll let you know when it's back.
Orders, shipping & returns
Where do you ship?
We ship across Canada and the United States.
How much is shipping?
Shipping is free on orders over $199. Below that, a flat rate is shown at checkout before you pay.
How long will my order take?
Orders are processed within 1–3 business days and shipped via Canada Post with tracking. Delivery times follow Canada Post's standard service to your address.
What's your return policy?
Unworn pieces in original condition — with packaging and certificate — can be returned within 14 days. See our Return & Refund Policy for details.
How can I reach you?
Email us anytime at hello@shopmohra.com.